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Question

IFS Excel Add-In - Browser version not supported

Z
Do Gooder (Customer)
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  • ZhanHao
  • Do Gooder (Customer)
  • 6 replies

Hi all,

We are trying install IFS Excel Add-In in AWS VM with Windows Server 2019 OS but getting the error.

We are using Microsoft 365 (Enterprise). We did reinstall the excel and update the chrome browser version, but it still doesn't work.

Below is the documentation we follow.

https://docs.ifs.com/techdocs/22r1/070_remote_deploy/400_installation_options/010_data_management/030_data_migration/

Can you advise what will be the issue and suggest some method to resolve.Thanks

 

2 replies

C
Do Gooder (Employee)
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  • Chameera
  • Do Gooder (Employee)
  • 26 replies
  • December 7, 2023

Hi, can you please check Microsoft documentation and verify?. 

Browsers and webview controls used by Office Add-ins - Office Add-ins | Microsoft Learn

Z
Do Gooder (Customer)
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  • ZhanHao
  • Author
  • Do Gooder (Customer)
  • 6 replies
  • December 12, 2023

Hello @Chameera ,

We have installed the webview2 control on the VM, but still unable to connect from Excel.

Our Windows laptop works fine. The error appears to occur in an AWS VM using the Windows Server 2019 operating system

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