Hi All,
Using IFS10, UPD7 (on verge of changing to UPD9)
We are using shipments to deliver shipments and Order Flow settings are set to create the Customer invoice automatically. Shipments are done between two sites, belonging to two different companies.
The problem that we are facing, is that (to us) randomly Collective Customer Invoices are generated and for other orders nothing is generated. For those where nothing is generated, we can manually create a Customer Invoice.
We did change settings on the Customer to allow Collective Invoices, but this is not changing anything. Same with changing it to manual creation of Invoices. (E.G. stop the flow before the Invoice is created)
When we look in the PL/SQL developer, we actually can see that a preliminary invoice get created, but the actual invoice is not generated.
Anyone has faced a similar issue and can assist on where to look?
Thanks.
Arend