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Hi! Grateful for any tips with this supplier return issue my company has. 

We have to do a supplier return on an inventory purchased part that was brought back into stock through an RMA, not a purchase order. So we can’t reopen the purchase order and create a Supplier Shipment to send back the item in the normal way.

If we set the supplier up as a customer and do a customer order to get the item out, then the project sees’s a negative variance because we are ‘selling’ something that has a cost, for nothing, which has upsets our project managers! So I would rather not do it that way. (Our company has mandatory project connection on customer orders)

Any ideas would be very welcome!

 

Thank you, Alex

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