Hi! Grateful for any tips with this supplier return issue my company has.
We have to do a supplier return on an inventory purchased part that was brought back into stock through an RMA, not a purchase order. So we can’t reopen the purchase order and create a Supplier Shipment to send back the item in the normal way.
If we set the supplier up as a customer and do a customer order to get the item out, then the project sees’s a negative variance because we are ‘selling’ something that has a cost, for nothing, which has upsets our project managers! So I would rather not do it that way. (Our company has mandatory project connection on customer orders)
Any ideas would be very welcome!
Thank you, Alex