Supplier part number not working in domain broad search

  • 11 February 2024
  • 2 replies
  • 24 views

Badge +2
  • Do Gooder (Customer)
  • 5 replies

We use the SEARCH BOX a lot  - it is very use full. All our databases are indexed. The search works fine when we search for a PART NUMBER that we created, but we can not get the system to index and search on the SUPPLIER PART NUMBER. 

 

This is a major issue as clients call in and only see the supplier part number on the item.

If we have selected all databases in the search domains and there is still no “hit” on a supplier part number we know is in the database - how do we then get the system to index on this, so we can search it from the “search box” in the top right side of the screen ? 

 

thanks,

Uffe

 


2 replies

Userlevel 7
Badge +18

Hi, Im not sure where you are searching for this. Maybe for your all db search, you could have searched for vendor_part_no?
Below snip might help you too. 

 

Badge +2

Yes - this is my point - why is VENDOR_PART_NO not a part of the SEARCH DOMAINs when using the “search box” in the upper right side of the screen ? It should be! Thanks ,uffe

Reply