We use the SEARCH BOX a lot - it is very use full. All our databases are indexed. The search works fine when we search for a PART NUMBER that we created, but we can not get the system to index and search on the SUPPLIER PART NUMBER.
This is a major issue as clients call in and only see the supplier part number on the item.
If we have selected all databases in the search domains and there is still no “hit” on a supplier part number we know is in the database - how do we then get the system to index on this, so we can search it from the “search box” in the top right side of the screen ?
thanks,
Uffe