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Hi!

A user has created some Distribution Orders, without defining the inter-site Message Setup for internal supplier and internal customer. 

Due to this, Sender ID in PO Receipt is missing. 

Now, when user is trying to Register Inspection Results > he/she receives the error,

 

This error is triggered because ‘Sender ID’ is missing. 

New DO > Receipts are working fine because we have defined Message Defaults and Sender ID is in place. 

But there are some old Receipts created without Sender ID due to above said issue, and needs to be inspected.

Is there anyway which we can update the Sender ID or take a workaround instead of going for a data repair? (maybe by resending some message?)

 

Thank you!

Hi,

A similar issue I have handled sometimes ago from the LCS bug 141368. Hope this bug already in the customer environment. It seems this is a separate issue. As a workaround try to cancel the receipt and do the receipt again with the correct data setup.

Cheers,

Indika

Hi,

A similar issue I have handled sometimes ago from the LCS bug 141368. Hope this bug already in the customer environment. It seems this is a separate issue. As a workaround try to cancel the receipt and do the receipt again with the correct data setup.

Cheers,

Indika

Hi Indika,

Yes customer has this patch. PO Receipt is matched so Cancellation is not possible now. If there are no other option, we will consider to cancel the invoice and cancel the Receipt. 

Thank you. 

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