Hi All,

I have a customer who does aircraft overhaul. He sometimes dismantles defective parts of an airplane belonging to one of his clients. Which customer asks him to have the part repaired and sent to him once repaired and bill him for the repair. The part will be repaired by a subcontractor of my client.

How can I most simply manage this flow. Indeed, IFS does not allow to manage a customer order line in direct purchase order for a purchase order of type 6 (external service)?

To date, we are transferring ownership of the part returned to stock to be able to use external services.

We create a type 6 purchase order with a unique address (customer’s one), we create the sales order, modifying the price (it is not the part that is to be invoiced, just the repair), link the sales order line to the purchase order line, ship the unserviceable part to the supplier, register the arrival of the part when the supplier delivers the customer, ship the part so that the invoice can be created.

This process flow is a bit heavy.

Thank you in advance for your answers.

Jean-Christophe