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Hello everyone, I have a question about how the purchase return process is carried out with freight value embedded in that return in IFS App 10, why ask? Because when the Receipt was made, the freight was included to pay this freight and in the return of this purchase, despite having the freight field in the Additional Charges tab on the Invoice Request screen, IFS does not allow you to enter the value giving an error message.  I would like to know in this case how to put this freight amount in the Return of purchase of this material.

Hi, you will have to I think manually handle the value of the returned charge by matching it against the affected accounts. 
See similar support KBA - KB0065657 @ https://support.ifs.com/

Hi @Vimukthi Mahakumbura 

Thanks for your help.

Cesar and I have read the details about KB0065657, but we still have questions about how to manually enter the charge in the purchase return process. Is there a manual or link on this subject? 

 

Best Regards,

Paula Talita

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