Hi,
Unfortunately Purchase Receipt Return reservations are not handled. In the process activity and in the field description for the field in the site it says:
“it is only applicable to customer order, shop order, DOP, material requisition, project deliverable and project miscellaneous demand reservations.”
This has never been supported by the old functionality either i.e. Supplier Shipment. The replacement of the Supplier Shipment with the normal Shipment was done in a short time frame so we had to do some limitations and also due to complexity/risk. Besides we were not sure about the need for this, now obviously you have a need. This could be a potential idea for the future in the product roadmap. In recent versions we have done a concept called multi-leg inbound logistics, where you receive in one location but need to ship to the ultimate location. Seems like this is something similar but in the outbound?
One workaround that I might work to add an availability control ID (with applicable part control values) for the material to be return when it is on the arrival. Then you can use the normal move/ship functions in arrival for this material. Then after the move/ship is executed you can do return for credit action. Perhaps not the nicest workaround?
Best Regards
Fredrik
Thank you for the reply, Fredrik, it’s appreciated.
To give a bit more context on the business requirement, the process revolves around a Supplier return:
The warehouse personnel will find defective parts when picking parts for a shop order or when walking in the warehouse - or any in point in between.
When the defect is found, the Quality team will create an NCR/MRB. Once the quality inspection is completed, the disposition of the MRB will be to return the material to the supplier.
The team will navigate to the Receipt, specify the quantity to return and create a return to the supplier.
This specific customer has two separate facilities which requires the material to be moved first before it is picked and shipped back to the supplier.
Seems the workaround for now is that material first needs to be moved, then the return needs to be initiated on the Receipt.
Is this worth submitting to the idea wall or maybe it’s not requested often?
Regards,
Faraz
Hi,
I have not heard this request that often to be honest. However it is not wrong to enter a request and then the product management can decide. It is kind of up tp you.
Best Regards
Fredrik
Makes sense - thanks for the feedback.