Question

Invoice with Issues Triage Process

  • 14 January 2023
  • 0 replies
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  • Sidekick (Customer)
  • 58 replies

Hello,

We went live recently with IFS 10 Aurena. We are having some process pains when it comes to processing supplier invoices when there is a receipt pending or some other discrepancies which require our supply chain team to resolve. This is resulting in a lot of past due invoices.  We are looking for a systematic triage where AP team can notify the purchasing team and the purchasing team can then systematically view a copy of the invoice document and a note from the supplier confirm when the issue is resolved and send a note back and reassign to AP. Does anyone know of this process being in IFS? Thanks.


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