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Hi,

 

We cannot get any result in the Intrastat reporting. It is just empty.

We have read this and think that we have set up the data correctly:

https://ifsprod.alimakgroup.com:48080/ifsdoc/documentation/en/default.htm?openpage=https://ifsprod.alimakgroup.com:48080/ifsdoc/documentation/en/Invent/frmIntrastat.htm

 

Is there any test we can simulate to know what the issue might be?

If not, what would be the best support approach to get help? Support tickets are incredibly slow right now, we just need a person with experience of swedish intrastat setup to find our gaps and tell us what we need for it o work. 

 

If this topic belongs in finance, please move it there.

Hi @LundahlOskar ,

 

As of start, could you please verify whether one of following exemptions  has been enabled in your data.

Company level 


Customer level

​​​​
Supplier level


If it is, please untick  these checkboxes and run the process.

Hi @LundahlOskar ,

 

As of start, could you please verify whether one of following exemptions  has been enabled in your data.

If it is, please untick  these checkboxes and run the process.

I have checked every company, customer and supplier in our system and none have it ticked.

Hi @LundahlOskar, may I know against which country you run Intrastat? And did you check whether you actually have Imports / Exports from that country for the period you run the job? Are there any direct deliveries involved?

Hi all, it seems like someone else within our organization got it to work. So I cannot tell you what the problem was but now it is working (or at least we get the result our data is giving us). Thanks for the help!

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