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Hi,

We have an inter site setup in IFS, the setup is:

Site US05 is the customer and site US02 is the supplier. Both site are under the same company H2O USA. 

The system manages the whole order flow correctly the only problem is when invoicing the internal customer. After delivering the products, the order’s status automatically changes to Invoiced/Closed though no invoice is generated.

Any idea of what can cause this ? This is not the first time we’re using the inter site function, though we never used it within the same company.

 

Thanks

 

 

Inter-site within the same company is typically setup to transfer at cost, so there won’t be an invoice between them as it is treated as an inventory transfer.  If costs aren’t matched between the sites, you might see differences there. 

Before intersite was turned on between the US sites - did you invoice each other as part of the manual process?

Hi @Mbourret, is the ownership of the part / parts in your customer order “Company Owned” ? 

Hi @Mbourret, is the ownership of the part / parts in your customer order “Company Owned” ? 

Hi Ravinatha,

Yes it it. 

Cheers !

Inter-site within the same company is typically setup to transfer at cost, so there won’t be an invoice between them as it is treated as an inventory transfer.  If costs aren’t matched between the sites, you might see differences there. 

Before intersite was turned on between the US sites - did you invoice each other as part of the manual process?

Our finance team are making manual entries at month end to transfer cost & revenues between one site to another so it shows on our P&L.

Hi @Mbourret, as @ShawnBerk has correctly mentioned, you cannot create invoice for an internal customer of the same company.

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