I'm getting the above error “Identical tax codes are not allowed. Adjust tax setup on address and/or object level. ” while trying to approve the invoice preview. Any ideas where it's originating or how to resolve it?
Thanks and best regards,
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The address might be referring to the tax setup at the company address. The object could be the sales part or the sales charge type. Can you please check the tax codes set there?
The TAX is correctly configured on the customer's company address, and the sales part has no charges.
What are the boxes checked under Company > Tax Control > General > Tax Code Validations > Customer Tax ?
Here is the company’s Tax control confuguration.
From another thread I read that this could be a bug. See here:
I'd tag the forum members there to see if they found a fix.
Hello, @Faouziii As @Asela Munasinghe mentioned, we did have the problem when we installed Apps 10 UPD 13. The workaround (go to the Project Transactions screen, select the transactions then RMB and create the correction transactions there) did work for us. We have since upgraded to IFS Cloud (23.1.8) so I’m not sure in which Apps 10 version the problem is fixed.
Hi @jtobin was the conclusion by IFS through the case G2352343 was to follow the workaround? If yes, there must be no bug fix created in the next UPD
Hello, I solved the issue by entering the tax code in the Non-Inventory Sales Part.
Thank you for your help.
@Asela Munasinghe It was identified as a Sev3 and likely patched in a later update of Apps 10. We didn’t install any Apps 10 updates after UPD13 because we upgraded to Cloud. So I can’t confirm whether or not it was fixed in a later Apps 10 update.