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Question

Error re manual pegging when trying to cancel PO line

  • June 16, 2022
  • 3 replies
  • 159 views
S
Do Gooder (Customer)
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User cancelled line on Customer Order first - now when we try to cancel line on PO we get the error that manual peggings exist for this line - unpeg before cancelling except we can’t unpeg because line is already cancelled on CO.

Help!!!  How do I find the record to unpeg

R
H

3 replies

R
Hero (Employee)
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Hi @sandra.waud , can you see whether below “Unpeg” or “Manually Pegged Orders” are active for your PO line? If yes, can you try to unpeg the PO line from there? Thanks.

 

S
Do Gooder (Customer)
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  • sandra.waud
  • Author
  • Do Gooder (Customer)
  • June 16, 2022

The Manually Pegged Orders option is available - however when I chose that and go to Customer Order Info it is blank

R
Hero (Employee)
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@sandra.waud please check whether you can find a record for your PO line in Pegged Purchased Customer Order Lines window. If you can see a record here connected to your cancelled CO line, then sometimes we will need to remove it from a data correction.

However I believe this needs to be further checked. Therefore, please send us a Support ticket if you can.

Thank you.

 

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