We have a customer schedule that has the call off’s coming into the Inventory Part Availability Planning screen, however we have plan schedules for the same customer that are coming through for part Y but not part X. Part Y and X are on the same customer agreement and all settings that I can see are identical. I have tried in our test system setting up new customer agreement and new schedules but I am getting the same results, therefore I am thinking it is a setting else where in the system but I am unsure where to look, any advise would be very appreciated.
Thanks in advance for any answers