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Question

Customer Consignment RMA

  • June 23, 2021
  • 2 replies
  • 217 views

Franck.G
Sidekick (Employee)
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Hi,


I am preparing a demo for a prospect on “customer consignment”. 

question : how to return an sales part with a customer consignment serial number, because it remains in visualization ... in the customer inventory  

 

thank you for seeing the document 

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2 replies

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  • Superhero (Employee)
  • June 23, 2021

Can you please check to see if the following transactions are created.

Once the consignment stock delivered via a customer order, the application creates:

CO-DELV-OU and CO-DELV-IN transactions.

When the goods are consumed, then it creates:
CO-CONSUME transaction.

When the goods are returned in to inventory it creates:

OERETURN transaction.

In order to create OERETURN transaction, it is necessary that the CO-CONSUME transaction to be created prior to OERETURN.

 


Franck.G
Sidekick (Employee)
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  • Author
  • Sidekick (Employee)
  • June 23, 2021

I can't get it to work, can I contact you please