Correct Component Order on Purchase Order

Question

We are running Apps10 UPD8. I’m looking for a way to correct a user error on a Purchase Order.

We issues a purchase order to a supplier (qty 1500) that included 7 components shipped on a customer order (using components for Purchase Order). They made a mistake and did an RMA for qty 13 on 1 component. The supplier actually received 1500 and built 1500 for us.

Now we are trying to receive the PO. IFS will only let us receive 1487 because it thinks the vendor only has enough components to build 1487.

We are trying to figure out how to correct this. Any ideas?

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Best answer by jhooperyan 19 April 2021, 13:55

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jhooperyan · Accepted Answer

Final solutionAnd the other partof the puzzle that came up in this issue - it was a PO direct.To receive and close the original PO line at qty 1487Do RMAs on all the remaining componentsAt this point - the supplier has correctly received for all 1500, but IFS thinks it has only received for 1487 - which matches the bad RMAAdjust the PO qty down (and update the pegged customer order line)Register the direct deliveryCreate a new customer order line for the outstanding qty (13) as a PO directCreate new PO line - include the components on the PO to create the customer order to ship to the supplierIn IFS - deliver the customer order. No activity in the warehouse and no actual shipment because the supplier already received themRegister to direct delivery for the outstanding 13.

HoiAnushB · Answer

Application does not allow modifying the required quantity of the purchase order component line if a receipt was already made. This is because having different quantity per assembly in the different receipt transactions would cause an imbalance in M15.

It allows modifying the required quantity, by modifying the purchase order line quantity.

However, the update in required component quantity should be due to changing purchase order line quantity and not because changing qty per assembly in the component line.

So, it allows updating purchase order line qty, when there are receipts to match the “delivered quantity – returned quantity”.

Other wise it will give below error while changing the quantity.

Hence as the error message says, please make sure that

Customer order line status is Delivered or Invoiced/Closed
If there are previous receipts exist for the purchase order line, then the quantity required is allowed to be decreased up to the customer order line delivered quantity minus the returned quantity.
If there are receipts, required quantity can be modified by updating purchase order line quantity.

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