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When we find quality issues on parts after they have been inspected and put in stock, how do we cancel the receipt in order to register a new inspection with rejected quantities?

 

We have heard that we have to put the parts back to the arrival location to be able to cancel the receipt, but we cannot move inventory stock to the arrival location again. (not possible to select the arrival location as destination. Or when changing a transport task we can select the arrival location as destination but it is not possible to save since there is no PO reference and we cannot add it manually.

 

We want to achieve:

  • Correct PPM data/quality statistics
  • Ability to send parts back to supplier or scrap

 

Please help us find an approach to this problem.

Once you’ve moved the parts to another location, finished the inspection, and if you have processed the invoice from the supplier.  You will not be able to cancel the receipt.  At this point, you have to follow a different process to reject the part.  We use the Material Review Board process and when the MRB Case is dispositioned, make a determination at that point how to receive credit or repair from the Supplier or scrap the part.  This information isn’t going to be included in the initial inspection statistics.  When you consider the two processes, they are different.  Incoming inspection is typically meant to catch gross problems with the incoming material.  If the defect is hidden in such a way it isn’t found until later, then either the initial inspection process is lacking or the problem is not discoverable at initial inspection.  Either case sort of dictates a new or at least different process to reject the part.

 

If your Purchase Order NOT invoiced, then you can Cancel/Arrival receipt even though items is in placed in a picking location/locations. You can reopen the PO line and do cancel as required. 

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