Question

Request for new Hardware (Service Catalogue)

  • 19 September 2023
  • 1 reply
  • 38 views

Badge +1

Hi Together,

 

Facing an issue while performing the Request process to be completed:

created a new Prcess for Ordering but can not execute the Phase actions .

 

Always in every stage/phase get the message:

“The current stage contains mandatory tasks which must be resolved before the next stage can be proceed”

 

But there are no tasks listed to  be resolved.

 

Maybe someone has a hint regarding this

 

Thanks in advance

Ralf


1 reply

Badge +4

Hello Ralf,

I think the issue reported here will require a deeper investigation from our service desk as the screenshot might not be enough to provide a definite answer.

I would suggest you to contact the IFS support using one of the option proposed on our wiki page so that we can have a better understanding of your process set up and configuration.

IFS assyst Service Center - assyst11-7Wiki (axiossystems.com)

Kind Regards,

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