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How to remove Support tab - menu options (left-hand side) for ALL USERS.  We are using assyst 11.5

 

 

Hello Christal,

 

Check the licence role of the Contact user who have access to the Self-Service portal and uncheck the option ‘Incident logging’

Self-Service Portal Licensing - assyst11-5Wiki

Hope this helps

Caroline


You are a genius.  Thank you Caroline :-)  I’ve been trying to figure this out on my own FOREVER!  Happy Holidays :)


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