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We have a workflow where we want a decision take by System based on the Answers of the decision task.

We are getting below error on the decision task:

 

The reported issue here will require a full investigation from our service desk.

I would suggest you to contact the IFS support using one of the option proposed our wiki page.

IFS assyst Service Center - assyst11-7Wiki (axiossystems.com)

Kind regards.


This happened here too, when the logging user /svd doesn’t have the permission to close a ticket (but has to resolve it first). To me, it is incorrect that the autodecision assumes the logging users permissions.


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