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Good day,

We’ve been looking to import data into custom fields on Items. The wiki is very, very detailed for the Data Mapper, but there does not appear to be an example of how to update the value of a shared field (let alone, in our case, a single lookup field).

Below is what we had come up with. assystETM recognizes our custom Item field, RESOLUTION-PROGRESS, but we do not know how to tell it to import the data for that field, as there are no fields to specify this. Clearly, we are missing something.

 

 

Can anyone give us a hint or direct us to an example for updating custom item fields?

 

Really appreciate it,

...Donovan

Hi Donovan,

Try using ‘Custom’ rather than ‘Customer Item’ in the mapper.

ETM Mapper screenshot
Example results

 

Thank you. I had read a section in the Wiki about needing to use Custom Item and went down the wrong path. We were able to import our test example which used a custom Single Lookup type field without a problem. 😀

Hi Donovan,

Try using ‘Custom’ rather than ‘Customer Item’ in the mapper.

ETM Mapper screenshot
Example results

 

 

Thank you. I had read a section in the Wiki about needing to use Custom Item and went down the wrong path. We were able to import our test example which used a custom Single Lookup type field without a problem. 😀

 

This post and Answer are a godsend💎🎉!

As we too had the same issue where we were led down the same path, and were trying to use Custom Item, and not Custom...

The wiki article could do with an addition of such an example and accompanying image to help exemplify to use Custom when working with a datamapper set to assyst Resource: Item

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