We have a requirement to raise a Service Request from ETM. The form has a multi-select field. How can we add multiple values using ETM to this multi-select field?
Hello Manish,
To specify in the data Mapper a multi-select custom field as the target, select either Custom Multi-Select for standard multi-select lookups or Custom Multi-Select System Lookup for custom multi-select lookups which draw data from system tables (see supported custom field types in the assyst Customizer).
For Custom lookups, you should write an expression which returns a list of custom lookup shortcodes.
([ "VALUE1", "VALUE3", "VALUE4" ])
See our wiki documentation :
https://wiki.axiossystems.com/assyst11-6Wiki/index.php/Integrations:assystETM_1.6_-_Data_Mapping#Custom_Fields
https://wiki.axiossystems.com/assyst11-6Wiki/index.php/Integrations:assystETM_1.6_-_Data_Mapping#Multi-Select_Custom_Fields
Kind Regards,
Caroline
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