Today it is not possible to enter a customer (csg) to a knowledge catagory.
Unfortunately therefore it is possible for the users to see every knowledge catagory in the “explorer tree menu”.
It would be more customizable and manageable if there would be a csg field in the knowledge catagory.
So that not all users would see all the catagories, but only the related one specified.
Hello Nico,
We can confirm that the functionality required is not presently available.
However, if this is something that you would like to see in the product in the future, our Product Management welcomes your suggestions. You can submit an enhancement on our IFS Community Site .
Use the 'Create Ideas' button under the Ideas section or via the following link https://community.ifs.com/topic/new?type=idea.
Describe your idea with as much details as possible. Populate 'assyst' in the Product area and the Tags fields before saving and click Create!!
If you do not have an IFS Community account, you can register using the "Login" option.
Not sure how to use the Community? Check this ‘How to’ article available in the IFS assyst Community Knowledge base.
Or our FAQs available in our Self-Service portal - assystNET - How do I log an enhancement request? (axiossystems.com)
Kind regards, Michael
Hi Michael,
that is excatly what this topic should be. an enhancement request.
Can i get an update on this topic?
Hello Nico,
We can confirm that the functionality required is not presently available.
However, if this is something that you would like to see in the product in the future, our Product Management welcomes your suggestions. You can submit an enhancement on our IFS Community Site .
Use the 'Create Ideas' button under the Ideas section or via the following link https://community.ifs.com/topic/new?type=idea.
Describe your idea with as much details as possible. Populate 'assyst' in the Product area and the Tags fields before saving and click Create!!
If you do not have an IFS Community account, you can register using the "Login" option.
Not sure how to use the Community? Check this ‘How to’ article available in the IFS assyst Community Knowledge base.
Or our FAQs available in our Self-Service portal - assystNET - How do I log an enhancement request? (axiossystems.com)
Kind regards, Michael
Hi Michael,
that is excatly what this topic should be. an enhancement request.
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