We are working on a project and there is a requirement to create / inject a decision task into an already started process.

For example, we have an action called ‘Cancel Request’ that is taken on the Service Request and it can be taken at any point throughout the process. When that action is taken, it currently closes the open task and the aim is to create a decision task with an attached process so that we can change it’s process path.

Is anybody doing something like this already? We would be happy to use any method including API / ETM.