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Question

Availibility assyst 11.6.2

  • May 16, 2023 1:51 PM UTC
  • 5 replies
  • 154 views

morevalueit
Do Gooder (Customer)
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Why version 11.6.2 is no longer available for download?

5 replies

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Hey!

Currently 11.6.2 is not available in the CDN but if you require access, please log a ticket regarding this and it will be directed accordingly.


morevalueit
Do Gooder (Customer)
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  • Author
  • Do Gooder (Customer)
  • May 16, 2023 2:16 PM UTC

Thank you for the feedback. The question is why it was available and now it is not. Are there any known issues why it should not be used?


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Apologies, I will find out for you and provide the answer as soon as I know more!


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To answer your question about 11.6.2 - We just found an issue with the installer which can prevent a successful deployment of the cognitive services model in Azure, we are in the process of creating a knowledge article now.
Please contact support (axios.support@ifs.com) for more detail and if you urgently require the release media.


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Hello Karsten ,

As mentionned by Patricia, we have identified an issue with the assyst installer which prevent a successful deployment of the assyst Virtual Agent in Azure. 
see Installation of Microsoft Virtual Assistant fails with an Error | IFS Community

Please contact support (axios.support@ifs.com) for more detailsand if you urgently require the release media.

For further details and if you require the release media still, please reach out to our support team - axios.support@ifs.com .
 

Kind regards,
Caroline