Hi,
is there way to share attachments within a Process (or even linked issues) , e.g. files attached in R-Tickets are visible and accessible (eMail-Action) in subsequent T-Tickets? If not, this would be a valuable enhancement.
Take care,
Mathias
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Helllo Mathias,
This is not currently possible in the interface however these looks like good suggestion for an improvement.
Could you log your suggestion in the ideas area https://community.ifs.com/ideas
This will allow the customer community to see the suggestion and comment/vote on it.
Before saving your idea, enter "assyst" in both the Product Area and Tags fields, to ensure that your idea is registered under the IFS assyst category.
Kind Regards,
Caroline
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