Hi Djedai,

No you can’t. New work orders automatically receive the ‘Work Request’ status. Manually entered work orders receive the ‘Fault Report’ status.

Thanks & Best Regards,

Nipun

Hi,

A workorder created Manually thru Prepare Workorder screen. The workorder is then created with status Work request
I would like when i click save the status it will be Under Preparation instead of Work Request.

and Effectively : a fault report entered manually (Fault Report Screen) is created to status Fault report. this fine

It is done thru an event ?

Hi,

That’s the standard behavior but you can create a customer event to change the status in WO

Thanks & Best Regards,

Nipun