Question

Inconsistent Behavior of the Description in Part and Serial Object screens

  • 10 April 2024
  • 4 replies
  • 42 views
Buddhika Kurera
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Userlevel 6
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The description of the relevant part from the Part screen is inherited as the description of the Serial Object when a Serial Object is created (Service > Equipment > Serial Object > Serial Object). Once the object is created, the description can be changed in the Part and Serial Object screens.

If the description of the Part screen is changed for a Part then the Description(s) of the corresponding Serial Object(s) is/are changed accordingly. But not the other way round. 

The Description of the Serial Object can be changed. Lets say we amend a Serial Object with a different description and then for some reason we decided to change the description of the relevant part in the Part screen. Once the description is changed, the description of the Serial Objects (all connected to the specific part) will be overwritten.

Therefore it feels like there is a gap in this function. 

Create a Serial Object with different Description

Then update the description in the Part screen

Notice that the descriptions of all Serial Objects have been changed, including the one with custom description

 

--Buddhika Kurera (buku) -- linkedin.com/in/bckurera/

4 replies

Mathias Dahl
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I think you are asking for a setting to control what should happen in this case, or a more clever business logic and a field where we store information about that the serial object description was changed manually and should not be overwritten if the part description changes. It's in the gray zone between being a bug and an enhancement request in my view. How about creating an idea in the Ideas section here on IFS Community to get this looked into?

/Mathias
Asitha Rajapaksha
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Userlevel 4
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Hi @Buddhika Kurera ,

General idea is that Serial object which is basically a maintenance aware part serial should always be consistent with its respective serial part. Therefore the description of the Serial object should always be the description of the part. As you correctly pointed out if the corresponding part description is changed, its part serials and serial object descriptions are changed. 

However the description of the serial object/part serial should not allowed to be changed to have this consistency across. Because if the serial object description is changed(which essentially is changing the description of its part) then descriptions all of the serial objects/ part serials created with this part should be changed.  Currently in IFS Cloud due to a defect in our system its allowed to change the serial object description in some of our pages(In APPS10 IEE serial object descriptions are not allowed to change) . 

 We can consider this as a defect and fix it to go back to the correct behaviour(not allowing to edit the serial object descriptions) but that might not help with the customers requirement 😀.

Regards,
Asitha 

Buddhika Kurera
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Userlevel 6
Badge +13

@Asitha Rajapaksha Thanks for looking into this, I ll send a task. If we can freeze the Description field in the Serial Object page then it is also a solution. As you correctly mentioned that is how APP10 works.

--Buddhika Kurera (buku) -- linkedin.com/in/bckurera/
Asitha Rajapaksha
Rank
Userlevel 4
Badge +6

in addition to my above comment,

if there is a requirement to differentiate between serial objects created from the same part, it’ll be better to use a data field other than description to indicate the differentiation. (Notes, technical data or any other general field depending on the nature of the differentiation) 

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