Hi,
We are using Alliance 15.2, we opened a bulk repair purchase req and shipped out the items on a vendor return.
Upon trying to receive the repaired items back into stock from the vendor, we receive the error shown below.
We found that the original PR was still in a status of Requisition Opened, so we are unsure how the VR was even created at this point. This is the only point that we found to not match all other transactions of this type.
We were able to force the PR into a status of approved and vendor accepted, but neither allow us to receive against the VR. Before moving to approved, we also tried cancelling, submitting, and removing items from the original PR. All resulted in error.
The items on the PR/VR are serialized and are all in a status of Sent to Vendor. The status on the VR shows Fulfilled / Awaiting Return Products and the Ship List is shipped in full.
At this point, the priority need is to receive the items back into good inventory. Suggestions?
