Hi,
I would like to have more information for the DSE calculation with 2 adresses for Technicians.
1/ I assume that if we set 2 adresses for an Technician : StartShift and Endshift, the DSE will use these inputs in the calculation. Right ?
Use case : Startshift adress : Office Endshift Address : Home
2/ If we set 2 different adresses : Could we have the data of the last travel in the DSE tables (Service Order > Endshift Adress) ?
NB : If the Endshift Adress is far from the Startshift, the total travel can be very different and the selection of the technician also for the last service order of the day. Each technician don’t want to have big travel between the last service order and his home.
Thanks and Regards
anthony
Best answer by Phil Seifert
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