In Dispatch Console we would like to have all information displayed more efficinet:
- If an employee has more orders than can be displayed in 1 line, a + is displayed. Can the + be opend by default so all orders are immediatly displayed and you don’t have to click on the + ?
- Can the whole line be highlighted when you select a line and not only the agent info ? in V10 the DC reated that wha and had alternating colours for each employee line which makes teh overview more comprehensive
Our dispatcher were used to work in v10 where those setting were default
Best answer by Phil Seifert
View original