Bulletin involving IE EOL Support in IFS Alliance
Summary:
EOL of IE 11 is planned to be in June 2022. That means that users won’t be able to launch IE application, but its engine, used by Astea Browser, will continue working. DC and other functionality within Astea Browser will continue working smoothly.
Impact:
After EOL of IE 11, Astea Browser cannot be installed for new clients using IE and therefore in our latest HFs we added possibility to install Astea Browser from MS Edge.
There are some places in the application that opens IE windows to display some information. For example, when SSRS report is lunched, the system opened an additional IE window to display the report. This won’t be allowed after EOL of IE 11.
Therefore, in the latest HFs instead of IE, the system opens the SSRS reports within default browser defined for the client. The default browser replaces IE when a user opens User Guide PDFs files (Help), BI graphs, OLAP reports and OLAP scorecards, like in Customer Health Dashboard page, and other places where using the OLAP function.
This is the same behavior for Windows 10 or Windows 11.
Resolution:
IFS has developed solution to allow installation from Microsoft Edge and supports using the default browser for opening the types of documents mentioned above. The changes required are only via the HF releases and not a separate installation.
Solution has been provided to the following Alliance versions:
- Alliance v15.4 SU1
- Alliance v15.3 HF4
- Alliance v15.1 HF11
- Alliance v14 HF26
- Alliance v12.5 HF15
* Prior Versions Alliance v11.5 and v10.4 are not provided updates to support Edge installation.
