Topics started by USYBENA

2 Topics

U
Do Gooder
USYBENADo Gooder
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM: scheduled processes - where is data stored

Release Notes for 6U12 state that: Messages will no longer use Microsoft Message Queues (MSMQ). Instead, the messages are moved to Scheduled Processes in the database for the Service Monitor Engine (SME) to process..Where are perform_send_to_monitor entries stored - what table(s)?  Is it visible in the UI?We are migrating from 5.6 to 6.12 and I need to find a way to regenerate the monitor entries.Thanks in advanceBen

3
N
Superhero (Employee)
7 months ago
U
Do Gooder
USYBENADo Gooder
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM: What is the format/example of "to minutes" operator

The online documentation indicates business rule operators:to days, to hours, to minutes, to secondsConvert to days, convert to hours, convert to minutes, convert to secondsBut there is no example as to how this is actually implemented.  to_minutes() does not work.I am trying to calculate the duration (time difference) between two dates in a business rule.Thanks in advanceBen 

2
U
Do Gooder
2 years ago

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