I need a list of approved mobile devices for Alliance v14.0. Specifically, is the Galaxy Tablet Active3 approved?Thank you!
I have created a Checklist that has a Yes/No question. If the tech answers No, a comment is required.Question #1 - mandatory - Yes/No questionQuestion #2 - If Question 1 = No, Text Comment is MandatoryQuestion 1Question 2 On Mobile Edge, however, the Tech can answer No and save without adding the Comment. The status of the Checklist is Pass.When the back office user tries to invoice or change the SV, an error blocks them saying “There is an Open Checklist on this order.” At this point, the checklist cannot be edited in any way. It cannot be removed from the order either. I have reviewed my Checklist setup with my Astea Business Consultant to confirm that it is set up correctly. In my opinion, this is a bug in Mobile Edge that is not respecting the Mandatory comment.I am on Alliance v14.To resolve, I have to create a request for IFS Support to run a query to fix the order and invoice my customer. This causes significant delays in billing.Have you seen this before? Any suggestions on ho
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
