We’re using IFS’ PSO to schedule our technicians. When we have a tech call in sick, PSO is re-optimizing and will unallocate work on another tech because it is moving the sick tech’s work to the other tech. So it’s basically displacing work on another tech. Now I understand why it’s doing this, because it’s preferring more valuable work. However, I’m curious if there is a setting that can prevent this from happening. I’m also generally curious what “OptimiserDeallocationWeight” parameter means in PSO. Thanks.
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