Topics started by jevin.fernando

2 Topics

J
Do Gooder (Customer)
jevin.fernandoDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO Generate Shifts via REST API

Hi, I am trying to generate the shifts using the PSO REST API. I am posting the same payload where the workbench does (i extracted it from Audits) but it doesnt seem to work, it gets submitted but doesnt create any shifts.  posting to this endpoint - https://elex-pso-{{env}}.ifs.cloud/IFSSchedulingRESTfulGateway/api/v1/scheduling/data?dataType=MODELLING&waitForCompletion=true&childAccountId=custAnything that i am missing? <DsModelling xmlns="http://360Scheduling.com/Schema/DsModelling.xsd"> <RAM_Data_Update> <object_type_id>RAM_Rota</object_type_id> <object_pk_name1>id</object_pk_name1> <object_pk1>80de9cf5042945838531d1ff4811861e</object_pk1> <column_name>modified</column_name> <column_value>true</column_value> <delete_row>false</delete_row> </RAM_Data_Update> <RAM_Rota_Alteration> <ram_rota_id>80de9cf5042945838531d1ff4811861e</ram_rota_id> &lt

4
S
Superhero (Employee)
5 months ago
J
Do Gooder (Customer)
jevin.fernandoDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile OutOfMemoryError Exception when trying to Activate

Hi,When the Mobile date is changed to a future date (+4., +5 days) and try to activate (enter the mobile service URL and click connect) the mobile app crashes throwing an out of memory exception. The problem seems to be an security certificate issue.This scenario of changing to a future date is used by our testing team so that we can view tasks that are assigned when PSO commits for a certain date. However we used this approach for the last 2months and now we are facing this issue. Tested this on FSM6u10 and FSM6u16I have attached the mobile log containing the exceptions.TIA!/Jevin

1
Lee Pinchbeck
Ultimate Hero
1 year ago

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