A colleague has found a solution to this as follows:External customer returns the goods to the demand site Consumption must be reported in order to do RMA from external customer to demand site RMA actioned to bring the goods back into the demand site inventory On the intersite PO, do not cancel the receipt, instead, register qty to inspect which intern re-opens the receipt. Complete register inspection results and return qty to supplier (in this instance, for credit). This reduced the inventory qty on the demand site Generate RMA on the supply site to authorise return from the demand site Complete RMA on the supply site to bring stock back into the supply site.This has worked nicely from a transaction and serialise tracking perspective.
10 UPD 9 using EE
Unfortunately, it is not possible to undo the delivery either. In this case, shipment inventory locations are being used and as consignment is being used IFS gives the error “ Location type Shipment is not valid for part XXXXX”.
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