Hi Piumkia, The preposting on the Manual Customer Invoice window worked for the Automatic Write-Off transaction.However, it is not ideal for the AR Clerk (mistake in previous reply) who is handling customer payment application process. Therefore, my client has decided to have the AR clerk change the Automatic Write-Off Code, on the customer check line, to a specified Write-Off code that has been defined for each Division and they have set the Posting Type PP17 for Code Part B (Division) to specify the Division code Part value by utilizing the Write-Off Code specifically defined for each Division.Kind regards,Sheri Sigworth
Hi Piumkia, Thanks for the update, however, I am curious, how do you propose that someone pre-post the PP17 on the invoice after the invoice is Posted Authorized? The AP clerk would not typically have access to prepost anything on the invoice at the time of applying the payment.Also curious why it is designed to use a preposting on the invoice, considering this is a payment type transaction (automatic tolerance write-off)?PP17 is used for the write-off posting row, in this scenario, it’s on a payment transaction, specifically when the payment amount for the invoice is less that the amount due, but is within the payment tolerance set within the customer record.
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