Hi @dhlelk thanks for responding.I will look into reproducing this in IFS EE, however, I am not thinking it is the fields themselves that is the issue but, as @dmanuele mentioned, it seems to be more of a buffer size of the page as a whole.I can save a new Change Request with just one of the 8 fields filled in with 4000 characters, leaving the others blank, without any issues. Does not matter which of these 8 fields I use like this.Once I increase the total of the 8 fields, any combination, to greater than 7796 characters total, it errors. If I make the combo equal exactly 7796 characters it saves. However, with them totaling 7796 characters I can change something like the description field by adding one character than what I was using it will fail again.Seems to indicate that the total number of characters on the page as a whole is causing the issue not the 8 fields we changed. They work individually but not as a whole, or in combination with each other.We are investigating the buffer
Hi @william.klotz so far that is my assessment as well. Still investigating and welcome any other suggestions. I may end up marking this as our best answer if nothing else is figured out after a little bit.Thanks for looking into this for me.
Ah ok @dhlelk I see what you are saying. Unfortunately due to business requirements we are not allowed to make any changes to core IFS code using customizations. Is there another way you might be aware of that utilizes configurations of some kind to achieve removing the Description as a required field in place of a Custom Field we can control, if we cannot change the Description’s length from 35 to 50 characters?Thanks.
@dhlelk Thanks for the response. By customization are you talking about a new Custom Field, from somewhere in the IFS Explorer, or at the database level?
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