Replies posted by cusdblock

1 Reply

Ann Degroat
Hero (Employee)
Ann DegroatHero (Employee)
asked in Service (Touch Apps, MWO, MRO)

Has anyone seen this error message before? User cannot change value because row person with key person_id and values (person_id)is not in the database

I have a few user's accounts with this issue and after reviewing the log file with IFS today It was found that user ID creates a space in the user id when trying to process this request for s particular ID.      why this ID, why not others…..   have no Idea.   I have asked IFS to review and to enhance this function to remove non-visible space\char for this process.    I have had this random problem since 5.6  I am now at 6.4.   I hope this helps Dennis

1
C
Do Gooder (Customer)
3 years ago

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