Rajan,Thank you for the response and the information on the routing addresses. I did not realize that the Avalara Authorize Request existed. That was still directed to development on our end so I changed it but I don’t think that will fix the issue. We did try to restart the middleware server. Not sure what you mean by “Expanding Tool”? Can you elaborate. Also it seems that IFS sees that an issue exists on Avalara’s end. I will post the details for you when I get them.Thank you,John
We are having the same issue but it has brought our order entry to it’s knees. IFS sends out requests for tax but the responses are coming back intermittently. Created a case with Avalara and they have not been able to resolve our issue yet. They did indicate that the URL’s we are using in Routing Addresses for the tax integration in IFS are incorrect. The addresses we are using are the same that we have used for the past 18 months. I believe something on Avalara’s end may have changed to cause this issue. Could you let me know which URL’s you are using for Avalara Send Tax Request, Avalara Validate Address Request, and CAvalara Send Tax Request? John
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