Replies posted by p.oriol

3 Replies

P
Do Gooder (Customer)
p.oriolDo Gooder (Customer)
asked in Alliance

Service Order escalation process

Thanks Phil,I noticed the point and did same from my side.Thanks again.Pascal

6
P
Do Gooder (Customer)
2 months ago
P
Do Gooder (Customer)
p.oriolDo Gooder (Customer)
asked in Alliance

Service Order escalation process

Hi Phil,Many thanks for your help.You turned me the light !I know now what to do.Your quesry was very helpful.Regardspascal

6
P
Do Gooder (Customer)
2 months ago
P
Do Gooder (Customer)
p.oriolDo Gooder (Customer)
asked in Alliance

Service Order escalation process

Hi Phil,Many thanks. I was thinking to Process Flow as well.My difficulty would be to count calls still in activity (service_order) and ones already closed (c_service_order) for same equipment.Not sure I can create a procedure instead of a single SQL query in “Process Flow Data Query” in order to build a complex query.Do you have any experience on that ?Thanks a lot.RegardsPascal

6
P
Do Gooder (Customer)
2 months ago

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