Hi Jagath,You may provide this information to the customer. However, I would like to emphasise that it is not really about FSM Mobile supporting or not supporting specific file types. If the platform can handle it, FSM Mobile is generally not the limitation. The other side of this is that it really isn’t up to FSM Mobile to provide support for any and all specific file types.With this in mind I’d like to point out that while it should be Microsofts job to provide support for their .msg file format in Outlook on different platforms, there are third party options. However, as with many third party options it is a bit of hit and miss and therefore I am unable to recommend any specific third party app for .msg support. For iOS, the key is if the app provides Quick Look support for .msg files. In that case, that adds support for iOS and in turn FSM Mobile for iOS to display .msg file contents. For Android the app just needs to be able to open .msg files and display them.Fredrik
Only Outlook on Windows actually supports opening .msg files. It isn’t supported by Outlook on either Android, iOS or MacOS. There may be third party apps available that can let you view the files on other platforms than Windows but inherently, .msg files are a bad format for sharing information in a cross platform environment.FSM Mobile provides support for common file types that are already natively supported on all platforms. In general, it is up to the platform that the FSM Mobile app runs on to provide the needed support, not the FSM Mobile app. Given this, and the lack of native support for .msg files on iOS and Android, it is unlikely that FSM Mobile can be enhanced to support .msg files.
Attachments of type .msg are not supported in FSM Mobile, however they are also not blocked from being downloaded. In a default installation of IIS however, there is no mime type declared for .msg files, meaning IIS will not allow you to download files of that type. You can add the mime type in IIS to remove this limitation.Bear in mind though that Outlook on Android currently does not seem to support opening .msg files but you may be able to find third party apps that can display them. The file viewing functionality in iOS operating system also lacks support to display .msg files. Only Windows supports opening .msg files seamlessly in Outlook.
While FSM mobile supports SSO in the sense that you can use a single authentication provider through standard authentication APIs, it does not support SSO in the sense that you only sign in once and share authentication between apps. There is currently no way to provide authentication information to the FSM Mobile app through an intent.
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