Replies posted by Akshima Sharma

1 Reply

A
Sidekick (Customer)
ArendSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Request for new Password

Hi all,   We have a large offshore community that work in shifts, which can mean not having to login to IFS for multiple weeks. As you can imagen, every now and then a user has forgotten their Password. The user will create a request in our IT Self-help Portal (ServiceNow) and our support team will then reset the password in IFS. Analysis show that 1 of the 5 tickets raised, are for PW resets. It this not something IFS should/could be able to handle on the login-page? E.G. that you can request to have a new (random generated) PW send to your email address as registered in IFS?   Hi, There are couple of options in Apps 9 logon screen: Remember Password: Will allow users to save the hashed password for a certain timeframe on their local PC Change Password: Will allow users to change their current password but they need to enter the Old Password which may not work in your case.   We have developed a custom API to reset password automatically and email the new password to the user, once

6
A
Do Gooder (Partner)
2 years ago

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