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Can we close a customer order without shipment

  • January 28, 2024
  • 2 replies
  • 163 views
S
Do Gooder
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Hi friends 

Processing customer order always involve shipment. Is there a way to bypass it?

 Thanks

 Sanjay

Best answer by Buddhika Kurera

@Sanjay.K There is no mandatory requirement to use the Shipment object to process a Customer Order (CO). It is possible process a CO without a Shipment. Or it is possible to get the CO line connected to a shipment automatically when the CO is released or when a Pick List is created.

The parameter Shipment Creation in Shipment section in Order Detail tab in the Customer Order can be used for this purpose.

Alternatively, the Shipment Creating Method parameter can also be used  in the Customer Order line.

When this parameter set to Not Automatic, the CO Line will not be automatically connected to a Shipment. However the CO line can still be connected to a Shipment, manually, if it is required.

Hope this helps !

2 replies

Z
Do Gooder (Partner)
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  • ZWZSMOULD
  • Do Gooder (Partner)
  • January 28, 2024

What is your use case?

Are the customer order lines related inventory sales parts or non-inventory sales parts? 

Buddhika Kurera
Superhero (Employee)
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  • Buddhika Kurera
  • Superhero (Employee)
  • Answer
  • January 28, 2024

@Sanjay.K There is no mandatory requirement to use the Shipment object to process a Customer Order (CO). It is possible process a CO without a Shipment. Or it is possible to get the CO line connected to a shipment automatically when the CO is released or when a Pick List is created.

The parameter Shipment Creation in Shipment section in Order Detail tab in the Customer Order can be used for this purpose.

Alternatively, the Shipment Creating Method parameter can also be used  in the Customer Order line.

When this parameter set to Not Automatic, the CO Line will not be automatically connected to a Shipment. However the CO line can still be connected to a Shipment, manually, if it is required.

Hope this helps !

--Buddhika Kurera (buku) -- linkedin.com/in/bckurera/
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