When sending and receiving intercompany invoices between two companies using the message handling system, an invoice of the Project invoice type shows the status rejected in the connectivity inbox message, showing the error message ‘ORA-20111: UserFinance.RECNOTEXIST: Access denied! User IFSAPP is not connected to Company’, whilst a customer order debit invoice between the same two parties is accepted. Does anyone know where the difference in behaviour between the two invoice types originates? Is there possibly information on the orders (sales and purchase) in the customer debit order invoice flow which is missing in the project invoice flow?
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Hi
I have been trying to find info regarding this in our knowledge base and found this info received from RnD regarding this same issue occurring in the previous version:
“This setting has been there since APP9
For sending the Multi-Company project invoices to the customer company, MHS media code is used. To transfer invoice among companies using MHS , Our ID should to be defined in the general tab of the Supplier and Customer windows and Message Defaults need to be specified in Invoice tab of the Supplier window. This is the intended way of configuring the relationship among customer, supplier and their companies. If not, access relate errors are occurred while loading the invoice as receiving company cannot be identified.
This is general requirement for invoice transferring among companies, using MHS and this is not specific to MCPR functionality and this is confirmed by the Finance product group (Invoicing) as well.”
Please, check if this could be your case.
Regards,
Pilar
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