PR authorization rule not getting fetched

Would you be able to share more details and how you set up the PR auth rule and routings please?

Hi,

could be a stretch, but based on this info I would check the Cost Center and it’s validity period?

Br,

Mikko

And the PR’s in question were all manually created?

Br,

Mikko

@ISDE34FR please put a screenshot with your Requisitioners tab from the AUth Rule and an example of of a PR that’s been recently created and released.

Just to make sure that the requisitioners for whish the rule is applicable are also the ones that created the PR.

1. Kindly check on the Requisitioner id to the Authorization rule as well as the priority assigned to the authorization rule.
2. If the same requisitioner is the one having the issue, then look into the authorization priority setup. Also look into the set amount (Max and Min amount) on the authorization rule.
3. check the Routing Template tied to the authorization rule if the approval steps are already created and the assigned users are valid users on the system.

@ISDE34FR the issue was quite easy to spot from what you have attached. It is indeed what I have suspected: the requisitioner that created the PR is not in the Requisitioners list of the Auth Rule.

In order for the rule to be triggered either check Apply Regardless of Requisitioners or manually add all the possible requisitioners for this rule in the Requisitioners tab.

I hope this helps. If this solves your issue, please mark it as solution.