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Question

Relay recipient in non-accepted domain

  • February 24, 2020
  • 3 replies
  • 291 views

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We have an issue whereby emails OUTSIDE of our company domain aren’t able to be sent from IFS.

 

An example is where the Purchase Requisition line(s) to Authorize notification sits in a Waiting status with Application Messages with the error message of “Unable to relay recipient in non-accepted domain”.

 

So lets say we want the notification email to go to Hotmail or icloud for example… Is there a way to make different domains accepted?

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  • Hero (Employee)
  • March 22, 2020

I’d suggest posting this in the technical forums, not really a finance question.


KristenGastaldo
Superhero
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Nick A wrote:

I’d suggest posting this in the technical forums, not really a finance question.

Thanks! I’ll move it to that category.


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The Mail server your are relaying through is having problems - check IFS connect for the outbound SMTP relay server. This will point you to the server that is probably generating the warning/error to IFS

e.g.

 

 


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