Question

Document Defaults per Object - New Case Issue


Badge +3

Hi,

 

I have question about Document Defoult per Object

 

How to define a document class so that it’s dependent on the Case Issue?

 


2 replies

Badge +3

Thank you for your answer. This isn’t good news. 

The call center deals different topics. It’s worth being able to choose the document class at the asiistant level.

Userlevel 7
Badge +31

I think the only place we use that feature is when you have the object (a case, in your scenario) on the page and use Attachments / Documents to create the document. It will probably not work in that assistant.

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