Relatively new on IFS…
In our business there is sometimes the need to ship different items to suppliers. For example, if one of our production tools is broken, we need to ship it a company in a different EU country for repairs and then they will send it back to us….
what I feel is strange is that we then create a sales order of 0 EUR, Ship the part, Print a 0 EUR invoice and put that to the bin. This feels counter intuitive and perhaps a “ this is how we did it in the old system” case.
What is the best way to do this? Is it possible to create a purchase order for the repair and us that to send the part? and how is that done in the system?
We are in Apps10